| Feature Comparison List | TicketSpice | SimpleTix |
|---|---|---|
| Price | 99 ¢ per ticket+ credit card fees | 79¢ + 2% per ticket |
| Reliable ticket scanning | It takes a few seconds. | You can expect frequent delays. |
| Editing options | Allows you to edit the time slot and continue. | You have to cancel the entire order and restart. |
| Intuitive interface | Beautiful ticketing pages on mobile or desktop | Reviews report clunky ticketing pages |
| Timed entry | ||
| Branding customization options | ||
| Robust functionality | The most powerful backend tools on the market | Reviewers report limitations |
| Reserved seating | Technically, yes. But their support is notoriously difficult to come by. | |
| Text for tickets | ||
| Mobile ticketing options |
The event ticketing experiences between TicketSpice and SimpleTix are vastly different. Here’s what you need to know.
Without an existing CRM built-in, SimpleTix customers have to spend more time juggling attendees, vendors, leads, etc.
With TicketSpice, on the other hand, the CRM is integrated into the platform, so you can easily stay on top of all of your relationships.
If you want to edit a time slot or make significant back end changes, SimpleTix forces you to cancel the entire order and start again.
With TicketSpice, you can easily edit your order and charge an existing card on file.
If you choose SimpleTix, be prepared for complaints about speed, seats abandoned in the cart, and customers getting locked out. One customer complained of a confusing back-end interface where they could never find what they needed.
Contrast this to TicketSpice, where the interface is intuitive and easy to use. The time and date selection is clearly laid out in a calendar view, all on one page.
Support
SimpleTix costs $0.79 +2% per ticket
TicketSpice is a flat 99¢ fee per ticket plus basic credit card processing of 2.99% + 30¢ . While slightly more expensive than SimpleTix, you won’t have to deal with scanning issues, limited customization options, and glitches.
If you want to edit a timeslot, SimpleTix forces you to cancel the entire order and start again.
The details of your order are easy to edit. It will only take a minute.
Yes, but their scanning is notorious for issues and delays.
The TicketSpice scanning app is quick and reliable, checking your attendees in minutes.
The reviews say no. For example, the time and date selection process requires you to jump through multiple obstacles just to make a change to your preferred time
Yes. With TicketSpice, the time and date selection is clearly laid out in a calendar view, all on one page and easy to edit.
Free to signup. No setup fees, hidden fees, contracts, or shenanigans.
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