eTix pricing are not publicly published. One source mentions, “eTix pricing can be as high as 27% when adding all fees, including ticketing, service, convenience, shipping, and others.” Essentially, you’re forced to either set up a sales demo or search the edges of the internet to get the answer to this question.

Our pricing is simple and public for all to see. TicketSpice is a flat 99¢ fee per ticket plus standard credit card processing rates of 2.9% + 30¢. You will never have to fill out a form or call a pushy sales rep to find our pricing.

Rather than make refunds easy, eTix warns you not to order tickets unless you are certain you want them. This warning is important because, as their website says, “All sales are final and refunds are allowed only in limited circumstances as described in the Canceled or Postponed Events section above.”

Cancellations and refunds are instant and seamless. Need to downgrade an attendee? TicketSpice can issue them a partial refund. Need to cancel a ticket? TicketSpice lets you do full refunds, partial refunds, or better yet, a coupon code for future events. No matter how you want to manage cancellations and refunds, TicketSpice is on your team.

Technically yes, but it’s notoriously hard to come by. If you have a simple question, you’ll be instructed to fill out a form and comb through a mountain of articles.

Definitely! At TicketSpice, we respect your time. Whether you prefer to live chat, email, or call, we are available to help you. See our Support options here. You can also find answers to common questions in our easy-to-navigate help center.

It’s complicated. You’re encouraged to purchase a separate order. If you want to add to the existing order, you need to submit a customer support form to get further assistance. And even once you submit a form, there are no guarantees your request will be approved.

Of course! We believe additions should be easy, so we’ve made adding a ticket as simple as a few clicks.

According to the fine print on their website, “additional hardware is required to sell tickets using Etix Mobile Box Office.”

Simply download our free mobile Box Office app to your preferred devices, and the scanning is easy.

eTix offers an ambassador program only through third-party providers. Deals may be available for social media followers, but there’s no official ambassador program.

Yes. TicketSpice offers a robust ambassador program that can serve as a powerful marketing generator. The program is a win for both the attendees and the organizers.