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If you're not utilizing text messaging, you’re leaving big opportunities, and even bigger sums of money, on the table. To help you boost your communication and cash flow, we’ve built a robust text messaging platform right in your TicketSpice account.
The results are in—text messaging is the most powerful communication medium today. Text messages boast an impressive 98% open rate. Do you know anyone who opens 98% of their emails? Nope, we don’t either; that’s because the open rate of emails trails behind at only 20%.
When you use the TicketSpice text messaging platform, we provide you with your own 10-digit number, dedicated to your brand. To reassure cell carriers that you’re not sending out spam or “expired auto warranty” texts when you message the masses, you’ll need to complete a one-time brand verification with the carriers. Don't worry, though, it only takes $49 and a few minutes!
Once you follow the step-by-step video, your very own dedicated phone number is ready for sending.
Since your event is too unique for a one size fits all plan, we created two different messaging plans for you to choose from. If you text attendees on a seasonal or occasional basis, our Basic plan ($19/month + 4¢/message) will offer plenty to cover your communication needs.
On the other hand, if you have a larger event that involves texting attendees year-round, the Super Sender plan ($99/month + 2¢/message) will be your go-to. Not sure which plan is best? No problem. There are no contracts, so the commitment is light. You can upgrade, downgrade, or quit at any time.
Sending a mass text to past attendees is a great way to supercharge your ticket sales in minutes. That said, you don’t have to blast everyone with every message. Whether you want to send an exclusive message to the VIPs, or a quick update to the general admissions crew, you can leverage your communication by filtering for the right recipients.
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In the lead-up to an event, many of your attendees will be searching for the same type of information. Kick your communication up a notch by setting up auto-replies for specific keywords. This acts as a shortcut for both you and your attendees!
When attendees text in a particular keyword—such as directions, tickets, or event hours—the response text will provide them with the right information and links.
When sending out hundreds of text messages at a time, it can be hard to keep track of them. With TicketSpice, however, you can track the timing and delivery of past and future messages. Save yourself the headache of laboring over messages the night before your event, and use our platform to schedule the messages in advance.
Ready to engage your event attendees like never before? Dive into your account today and start texting! If you have more questions, be sure to check out our help center guide. It’s loaded with answers to common questions about texting.
Seeing is believing. Attend a demo and check out online and on-site ticketing with TicketSpice. You’ll learn to use the ticketing page builder, manage attendees, run reports, and more.
