We've got five new TicketSpice updates to share, all focused on helping businesses sell more tickets, grow revenue, and make running events and attractions a whole lot easier.
From capturing potential ticket buyers and recovering abandoned purchases to faster onsite check-in and new membership opportunities, TicketSpice continues to bring more of your ticketing, marketing, and operations into one connected platform.
Our product team has been busier than a popcorn machine at a sold-out movie theater working on these updates. And there's a lot of good stuff here.
1. Turn More Website Visitors Into Ticket Buyers With Subscriber Popups
Not every ticket page visitor is ready to buy on their first visit. But that doesn't mean the opportunity is lost.
With TicketSpice Subscriber Popups, businesses can capture email addresses directly from their ticketing pages and turn that interest into future ticket sales opportunities.
Whether you're promoting an upcoming festival, seasonal attraction, or special event, Subscriber Popups help you grow your audience and automatically follow up with offers that encourage visitors to come back and purchase.
What Can You Do With Subscriber Popups?
•Capture potential buyers. Add a customizable email signup popup to your TicketSpice ticketing page.
• Grow your contact list. Turn interested visitors into subscribers in your TicketSpice CRM.
• Automate follow-up. Trigger Dynamic Emails when someone subscribes.
• Encourage more ticket sales. Share exclusive discounts, early access offers, and special promotions.
The goal is simple: make more of your existing traffic count.
Instead of losing contact with someone who leaves without purchasing, you can build an audience to engage, nurture, and convert into ticket buyers.
2. Winback Emails Are Now Automatic
Abandoned ticket purchases happen. Sometimes buyers get distracted, need to check their calendars, or simply forget to finish checking out.
That's where TicketSpice Winback Emails come in.
Since launching Winback Emails, we've seen some impressive results: 38% of ticket buyers who receive a Winback Email go on to complete their purchase.
That's revenue events and attractions might otherwise have missed. Now, we're making it even easier to take advantage of.
Winback Emails are automatically enabled on newly published TicketSpice pages.
When you publish a new page, a Winback Email is created and turned on for you. No manual setup required. You can still customize the message or disable it whenever you'd like.
How Do Automatic Winback Emails Work?
• Follow up with potential buyers who start but don't complete a ticket purchase.
• Give customers an easy way to return to checkout and finish their order.
• Continue scheduled follow-ups until the event date, then stop sending.
• Let businesses customize the message or turn off the feature at any time.
More recovered ticket sales, more revenue, and less work for your team.
That's exactly what we're aiming for.
3. Self Check-In & Printing Is Here
One of our most-requested onsite features is finally here!
TicketSpice's Box Office app already supports self-service ticket purchases. Now, it also lets guests check themselves in and automatically print tickets or wristbands.
Guests can scan the QR code from an existing order, select the tickets they want to check in, and complete the process without needing assistance from your staff.
For busy attractions, festivals, and high-volume events, that means fewer manual steps at entry and more time for your team to focus on welcoming guests.
What Can TicketSpice Self Check-In Do?
• Let guests check themselves in. Scan an order QR code and select individual tickets or an entire order.
• Print tickets and wristbands automatically. Use a configured compatible printer to provide physical tickets, wristbands, or receipts after check-in.
• Keep reporting accurate. Self-check-ins are recorded just like regular ticket scans.
• Keep kiosks ready. Automatic screen resets prepare the kiosk for the next guest.
When hundreds or thousands of guests arrive in a short window, every second counts.
Self Check-In helps businesses spend less time managing the entry process and more time creating a great guest experience.
4. Gift Memberships Are Now Available
Just in time for the holiday shopping season, we've enhanced TicketSpice Memberships so customers can give the gift of membership.
From Black Friday promotions to holiday gifts, customers can now purchase memberships for friends, family, or anyone they'd like to treat to a memorable experience.
For zoos, aquariums, museums, and other membership-based attractions, Gift Memberships create new sales opportunities while helping introduce new customers to your business.
And the process stays simple for both the purchaser and the recipient.
How Do TicketSpice Gift Memberships Work?
• Make memberships giftable. Add a simple "This is a gift" option at checkout.
• Personalize the experience. Collect the recipient's name and email separately from the purchaser's information.
• Deliver membership details directly. Send the gift recipient their membership information without sharing the purchaser's payment details.
• Encourage renewals. An automated reminder is sent 20 days before expiration, since gifted memberships don't automatically renew.
A membership can be more than a one-time purchase. It can introduce someone new to your attraction and encourage repeat visits throughout the year.
Gift Memberships make it easier to turn holiday shoppers into new members and thoughtful gifts into lasting relationships.
5. Track Ticket Transfers With Greater Visibility
Keeping track of ticket transfers just got easier.
TicketSpice now shows businesses exactly who received a transferred ticket, right from the original attendee's record in the TicketSpice Control Panel.
Whether you're managing a sold-out event, handling last-minute ticket transfers, or helping someone with an order, your team can quickly see where a transferred ticket went.
No extra detective work required.
What's New With Ticket Transfer Tracking?
• See transfers at a glance. A clear "Transferred" status appears on the original attendee's record.
• Identify the recipient. View who received the transferred ticket and when the transfer happened.
• Navigate between records. Use a clickable link to jump directly to the new ticket holder's information.
• Resolve questions faster. Give your team better visibility into ticket ownership when assisting attendees.
Better transfer tracking means less time searching through records and more time keeping operations running smoothly.
More TicketSpice Improvements Worth Noting
We've also been busy making a handful of improvements behind the scenes. Some small, some long overdue, but all designed to make TicketSpice even better.
Enhanced Checkout Design and Security
We've optimized payment checkout sections with clearer security and encryption messaging, trust indicators, and conversion-focused improvements to help ticket buyers feel more confident completing their purchases.
Mobile Preview in the Ticketing Page Builder
You can now preview how your ticketing pages look on mobile directly from the TicketSpice Builder.
Better late than never, right? We're counting this as a win.
A Cleaner, More Compact Checkout
Your ticketing page's payment section got a facelift. The updated layout takes up less space and makes checkout easier for buyers to navigate.
Better Attendee Roster Filtering
The TicketSpice Ticket Scanning app now lets staff filter checked-in and not-yet-checked-in attendees by ticket level.
That makes it easier to review your roster and see who's arrived.
Even Faster Ticket Scanning
We made ticket scanning faster. Again!
Because when you've got a line of guests waiting, every second counts.
TicketSpice Product Update FAQs
How can businesses turn ticketing page visitors into ticket buyers?
Businesses can capture visitor email addresses and follow up with targeted offers, discounts, or early access promotions. TicketSpice Subscriber Popups connect email collection with its CRM and automated Dynamic Emails, helping businesses turn interested visitors into future ticket buyers.
How can event organizers recover abandoned ticket purchases?
Automated winback emails can remind potential buyers to return and finish checkout. TicketSpice automatically enables Winback Emails on newly published ticketing pages, giving businesses a way to recover abandoned sales without manually setting up each follow-up.
Can guests check themselves in and print tickets or wristbands?
Yes. TicketSpice Self Check-In lets guests scan their order QR code, select tickets, and complete check-in through a supported Box Office kiosk. Businesses can also configure automatic printing for tickets or wristbands, helping reduce manual work during busy arrival periods.
How can attractions increase membership sales during the holidays?
Attractions can offer gift memberships to reach customers shopping for friends and family. TicketSpice Gift Memberships let buyers purchase memberships for other people, provide recipient information, and deliver membership details directly to the gift recipient.
Can ticketing software track who receives a transferred ticket?
Yes. TicketSpice shows when a ticket has been transferred, who received it, and provides a link to the new ticket holder's record. This gives businesses more visibility into ticket ownership when managing attendee questions and changes.
What ticketing software helps businesses automate marketing and onsite operations?
TicketSpice brings ticket sales, subscriber collection, automated winback emails, attendee CRM, self-service check-in, memberships, and ticket transfer tracking into one connected platform. This helps events and attractions grow revenue while reducing manual work across marketing and onsite operations.
More Ways to Grow Revenue and Simplify Ticketing With TicketSpice
Selling more tickets shouldn't mean adding more manual work to your team's plate.
These five updates bring more of the ticketing experience together in TicketSpice. From capturing potential buyers with Subscriber Popups and recovering abandoned purchases through automatic Winback Emails to simplifying onsite check-in, growing membership sales, and tracking ticket transfers, every improvement is designed to help your business operate more efficiently.
For events, festivals, farms, museums, zoos, aquariums, and other attractions, TicketSpice provides a connected ticketing platform built to support sales, marketing, admissions, and attendee management in one place.
Get started with TicketSpice and explore what's new.
We're here to help you sell more tickets, grow revenue, and make every busy day a little easier.
— The TicketSpice Team
