July Product Update 2017

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While many companies took time off in July to vacation, we were busy releasing awesome new features and updates to your account!  Don’t get us wrong, we had some fun while doing it.

Here’s what we sizzled up for you!

Here is a recording of our live webinar where Eric Knopf, one of our co-founders walked our clients through the new updates.

Click Here!

System-Wide Updates

Navigation Bar

Spice up your forms with the sweet new navigation bar! Include one or all of the following buttons on your forms:

  • A link for your registrants or donors to resend their own confirmation emails
  • A login link so your registrants and donors can quickly access and manage their registrations and donations
  • Contact information for your organization.

Your registrants and donors are going to be excited the next time they go to your page and see these enhancements. You might even be able to take another vacation with all the time you’ll save by not having to resend confirmation emails anymore! Learn more.

Nav Bar giphy

Action: Select & Lock

Lock in selections for your registrants based on various triggers. For example, if you were hosting a three day conference, and lunch wasn’t offered on the first day, you can set and lock “No lunch” when the first day is selected. This way none of the food mongers in attendance can score a free meal!

You can even have a little fun with it! Once someone selects their registration option, or makes a donation, set and lock an option that says, “I’m awesome and I know it!” Learn more.

Select Lock Giphy

Year End Statement Confirmation

You will now receive a summary email after you send out year-end statements. It will detail out the name and email of each recipient. This takes the guesswork out and will help make your next tax season just a little less painless.

Zapier Integration

Need to automatically post data from our system to Salesforce, Quickbooks Mailchimp or nearly 1,000 other systems? No problemo! The new Zapier integration allows you to do just that.  Additional pricing will apply. Message our team to have this activated in your account. Learn more.


TicketSpice Product Update

Box Office App

It is easier than ever to sell tickets on-site with the new TicketSpice Box Office app! Swipe credit cards or accept cash payments in a snap. This app will help increase your day of event sales and keep lines flowing quickly. Even connect the app to a bluetooth printer to instantly issue a ticket to your attendees. Learn more.


Donation in TicketSpice

Donations are now a designated ticket level that can be added to your page! People who can’t attend the event can simply make a donation and people who are attending can add it onto their order in a snap. Learn more.

Donation TicketSpice

RegFox & RedPodium Product Updates:


Once your event sells out, you can have a waitlist automatically appear. Registrants can then fill out their registration and billing information, and will be added to your waitlist. If selected, their card will be charged and their status will change from Waitlisted to Completed. Learn more.

Waitlist Giphy

Close Campaign When Sold Out

For those of you crushing it with your sold out events, congratulations! If you don’t wish to allow people to join a waitlist, you can auto-close your campaigns instead. You can even customize the message that will appear once it closes to let your registrants know any important details or thank them for their interest. Learn more.

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Add Registrant in Account Manager

Your registrants used to just be able to login and edit their current registrations. Now, they can add additional registrants to their order if desired. They can do so as long as your form is live.

Refunds in Account Manager

Not only can additional registrants be added to orders in Account Manager, you can allow registrants to partially refund themselves or downgrade their registrations as well. Simply turn this on in the Registration or Donor Permissions tab of your campaign.

That’s a wrap!  We will be back next month to showcase the latest and greatest in your account.

Customer Spotlight

Check out how the Newport Aquatic Center is using RegFox to improve their user experience, save staff time and increase their number of registrations year after year. Shout out to Kelly Thompson for being so great on camera and for touring us around their awesome facilities.

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