We’re excited to release a brand new updated for your TicketSpice account. You can get the highlights of the changes below as well as take a video tour of them all. And we provided an itemized list of what’s changed for you at the bottom. We’re excited and hope you are too.
Revised Account Navigation
Getting around the most important areas has never been easier and clearer. Here’s what’s changing!
We condensed the height, placed your organization name to the top left, and made a nice clear white bar for the main navigation links for better legibility. We also added icons for help, search and account settings.
We have changed the names of a few things to be more clear and prepare for future features.
- “Campaign” is changing to “Pages.” We can hear some of your shouts for joy from here. We feel “Pages” is more clear and less confusing than campaigns which is used with email campaigns, political campaigns, etc.
- “Customers”is changing to “Contacts.” Contacts is a more universal term than customers and represents a teaser for a lot of new exciting features in 2019. AND we added contacts to the top navigation.
New Links on the Main Navigation
We are adding a few new links to the main account navigation to save you extra clicks. Here’s what’s changing:
- Dashboard: Want to check the progress of all your events and trends? It’s now just a click. Psst! We’re releasing a big dashboard update soon too.
- Orders: Quickly access your ticket orders from then main navigation instead of having to click reports and then the link sidebar.
- Contacts: Find any person faster than ever before.
Plus a handful of other updates such as…
Sub Menu For Reports: We added a sub-menu on the Reports link so you can instantly jump to any report.
Search from Anywhere: We added a search icon to the top right and you can now search for any ticket, order, transaction or contact from anywhere in your account.
New Help Icon: If you have a question or want to browse our help articles, just hit the question mark icon and you are there.
Account Settings Icon: We got rid of the obscure down angle and replaced it with a gear for all your account related settings. Presto!
Removal of Sidebars: With the reorganization of the main navigation, we removed sidebars so and you can now get to everything from the main account nav. Woot woot!
Revised Builder Navigation
The RealView Builder will be even more realistic while also giving you more direct links to important sections. Additionally, we got rid of those tiny links made for ants and found them permanent homes.
Here is a list of what is changing in the Builder.
Sidebar is Gone
We made our RealView builder to give you the closest proportionate preview to your ticketing page as possible. The sidebar was encroaching on that ability. Also, our “Basic” settings pane began to read as long as War and Peace. We decided a change was in order. The sidebar will be gone and we’re adding sub-menus on the navigation to get to any setting fast.
Design Controls to Top Right
Your design settings to control colors, fonts and background images will now be in the top right. We also took time to clarify some of the terms to make them less nerdy.
New Tab for Settings on the Navigation
Formerly all your settings for dates, Google Analytics, conversion tracking and more were buried in the side column. It was lovingly referred to as the “junk drawer” from our staff as it was crammed with dozens of settings. The new settings page is gloriously designed, clear and purposely built. Attendee permissions will live here as well.
Dedicated Tabs for Confirmation Page and also Emails
Formerly there was just one link for both confirmation page and email notifications. We decided to break them up. On the confirmation page, we have brought forth the popup settings and a few other controls you probably never knew existed.
We’ve moved the social media settings (display controls & Social Proof) as well as the Ambassador Program to the promote tab. Look for more goodies coming here in the future.
The TicketScanning App and onsite printing options will be under the Onsite tab. Goodbye tiny buttons!
Style and Beautification
We realize the software is powerful, but with great power comes many options… And with many options comes the risk of confusion. We have been cleaning up all the interactions to make them more clear, smoother and more intuitive. A lot of screens have been updated with a cleaner design and style.
Whew! What do you think?
Our product team would love to know your thoughts. Just comment below, and we’ll truly read your feedback. Thank you to all of you who have shared ideas and feedback to date. We hope you like this update as much as we do.
And stay tuned for lots of other features and updates coming out after the New Year. Thanks for helping us make a better product.
Have teams you need to share this with? Click here to download a PDF Cheat Sheet of where items now live.